Return Policy

Not 100% happy? We've got you covered with hassle-free 30-day returns.

30-Day Return Window

Return any eligible item within 30 days of delivery for a full refund — no questions asked.

Return Eligibility

Item is unused and in its original condition

Item is in its original packaging

Return is requested within 30 days of delivery

1
Email us
Send an email to team@dash.madethis.app with your order number and reason for the return.
2
Ship the item back
Pack the item securely and ship it back to us. We will provide the return address when we confirm your request.
3
Receive your refund
Once we receive the item, your refund will be processed within 5–7 business days to your original payment method.

Refunds are processed within 5–7 business days of us receiving the returned item.

Refunds are issued to the original payment method. Allow a few extra days for your bank or card provider to post the credit.

Want a different item or variant instead? We're happy to arrange an exchange.

Email team@dash.madethis.app with your order number and what you'd like to exchange for.

Customers are responsible for return shipping costs.

If your item arrived damaged or defective, we will cover the return shipping — just let us know in your email and include a photo.

Items damaged by misuse or improper handling

Items returned without original packaging

Need help with a return? team@dash.madethis.app